PROJECTS

Remove Development Barriers Impacting Bottom-line

Updated: Mar 1, 2018



Industry: Non-Profit Social Welfare / Membership Organization


Program Sponsor: CIO


Target Audience: System Administrators, IT Managers

Target Audience #: <100


Background:

Client’s antiquated organizational bylaws were limiting their ability to hire technical staffing. In response to bylaws, technical staff was outsourced to third-party contracts.


Business Challenge:

Third-party jobs were along the employee’s development path, impacting employee promotions. Annual merit increases created over-compensated employees. Promotions were blocked as higher-grade jobs were filled by third-party contractors.


Avo's Solution:

Architect of System Administrator cross-training program applying organizational learning best practices, process re-engineering, communications, training and support, tracking and reporting, and organizational change management.


Business Impact:

Internal rate of return (IRR) of 66%.

Increased management and employee morale.

Increased inter-departmental collaboration and peer-to-peer coaching.

Increased employee job satisfaction scores.

Increased organization’s buy-in on learner-centric, customized programs.